2024 STEEL MEMBERSHIP TERMS AND CONDITIONS
DEFINITIONS
1. ‘Member’ means the person who holds an Ascot Park Hotel Southern Steel Membership and for the purpose of any entitlements is limited to one person per Membership.
2. ‘Child Member’ means a Membership that admits children 15 years and under. (Children aged 2 and under are admitted free of charge if they sit on a parent’s lap. Children aged 3-15 must have a Child Membership)
3. ‘Student Member’ means a Membership that admits a student who can provide identification to show they are at high school or tertiary education.
4. ‘Stadium’ means ILT Stadium Southland in Invercargill, New Zealand.
KEY TERMS AND CONDITIONS
1. Consumer Guarantees Act 1993 Subject to compliance with the Consumer Guarantees Act 1993, Membership Cards and Tickets cannot be exchanged, refunded or returned after purchase except by the discretion of Southern Steel.
2. Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter. By purchasing an Event ticket, you agree to be bound to the T+Cs.
3. By purchasing a Southern Steel VIP Membership, you agree to these terms and conditions. Any individual purchasing a membership on behalf of a third party shall be deemed to be acting with the consent of such third party to agree to these terms on conditions on their behalf.
4. No member may continually collect, disseminate, transmit, publish or release from the match arena any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial, betting or gambling purpose). The continual use of laptop computers or other handheld electronic devices within the confines (spectator area) of the match courts is prohibited. The exception to this provision is properly credentialed media, event vendors and event staff when used in the performance of their duties. No courtsiding is permitted.
5. PHOTOGRAPHY:
a. Personal digital cameras are permitted at the Event. SLR cameras are permitted but professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens) is not permitted without Promoter-issued media accreditation. Event staff will determine in their discretion whether equipment is considered to be professional photography equipment.
b. This photography is permitted only on the basis that:
- Only used for private and personal use; and
- All photographs taken within the stadium before, during or after a match may not be used or reproduced for commercial or financial gain without consent of Southern Steel which may be withheld for any reason whatsoever.
- Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography.
c. Recording and Photography of the Event by Promoter: you consent to be included in official photography, film and sound recordings of the Event and for these recordings to be used by Promoter and/or any of its authorised representatives and contractors in any medium or context without further authorisation by, or compensation to you.
6. Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.
7. Entry to the Event Site will be granted with presentation of:
- a valid bar-coded ticket; or
- a valid bar-coded print-at-home PDF ticket; or
- a valid bar-coded Passbook ticket (electronic ticket on mobile device), issued by the Authorised Ticketing Agency – FLICKET or Stadium Southland Ltd.
8. PATRONS MAY BE REFUSED ENTRY INTO THE STADIUM IF THEY:
a. Appear intoxicated/under the influence of drugs or exhibit disorderly behaviour
b. Fail to comply with security or gate staff requests
c. Attempt to bring in prohibited items
d. Have been previously issued with a trespass notice that still applies
e. Are not authorised to be in the Stadium, for example have no valid entry pass.
9. PATRONS MAY BE ASKED TO LEAVE THE STADIUM IF THEY:
a. Use obscene language
b. Are verbally or physically abusive, or behave in a disorderly or offensive manner
c. Are intoxicated
d. Are carrying out unauthorised activities within the Stadium
e. Throw items in the air or onto the court
f. Fail to comply with these Terms and Conditions
10. PATRONS MAY NOT BRING INTO THE STADIUM
a. Alcohol – please don not bring alcohol with you or it will be confiscated. The Stadium is a fully licensed venue.
b. Thermos flasks
c. Glass bottles or cans
d. Hot food
e. Commercially produced takeaway foods such as McDonalds, KFC, Subway, pizza etc.
f. Chilly bins, picnic baskets or large bags
g. Illicit drugs
h. Sound amplifiers including loud hailers
i. Musical instruments
j. iPads, tablets, large cameras, and/or recording devices his does not include mobile phones)
k. Prams, strollers, pushchairs (There are limited storage facilities for these items at the entrance. However the Stadium takes no responsibility for loss or theft).
l. Any animals (guide dogs are permitted)
m. Flares, fireworks, laser pointers
n. Knives or other dangerous weapons
o. Skateboards, roller blades, scooters or bicycles
p. Chairs of any kind
q. Flag poles of more than one metre in length
r. Signs or banners that are obscene, offensive or abusive
s. Any other item that Stadium management determines may cause injury or public nuisance or inconvenience to any other person
Security reserve the right to request any patrons to present any clothing, bags and other carried items for searching, including being subject to a pat down and/or a scanner search before entering the event.
11. SMOKING AND VAPING
ILT Stadium Southland is a smoke free and vape free premises. There is an allocated smoking and vaping area in front of the athletics track.
12. GENERAL
a. For the safety and security of patrons, surveillance cameras are in use throughout the Stadium.
b. Patrons must not sit or stand in aisles or block entry doors or emergency exits.
c. Some sporting and other activities are dangerous. Patrons viewing such activities do so at their own risk.
d. There are no pass outs. At some events, exit turnstiles may operate allowing re-entry with a valid ticket.
e. Clothing must conform to reasonable standards of decency
f. Radios, CDs, TVs may be used only with earphones
g. Cameras, videos, tape recorders and other recording devices may be prohibited for certain events
h. Umbrellas may not be raised in the arena
i. Patrons bringing personal items into the Stadium at their own risk. The venue will not be held responsible for any damages to, loss or theft of a patron's personal property.
j. Advertising promotions and product giveaways etc. are not permitted on the Stadium property (this includes the walkway leading to the Stadium), unless expressly authorised by Southern Steel in writing. Any unauthorised product giveaways may be confiscated.
k. No alcohol is to be removed from the Stadium.
l. You may be photographed or video tapped in the stadium. Southern Steel reserves the right to use these photos or video for marketing purposes across various platforms without your consent.
m. Environment – please be respectful and place any litter in the bins provided around the Event Site. Be waste and water-wise – thank you.
13. REPLACEMENT TICKETS/TRANSFERRING TICKETS/MEMBERSHIP
a. Membership tickets that have been damaged, lost or stolen can be reprinted during the season as e-ticket or hard ticket at charge of $1 for each reprinted ticket.
b. If you wish to transfer your membership tickets into a friend or family members name for any individual games please
14. COVID-19
a. The parties acknowledge that, as at the time of purchase, there is a respiratory outbreak caused by Covid-19 that is impacting New Zealand. The parties agree that where it is impossible or impractical for the event to take place due to any cause or event in connection with Covid-19 pandemic that is not reasonably within the control of the promoter, then the event will be cancelled and the parties will have no further liability to each other, the ticket purchaser will be refunded any monies paid to the promoter less any booking fees paid to the ticket agent and credit card fees paid to the ticket purchasers bank.
b. Southern Steel will follow any government mandates and/or Ministry of Health advice related to management of COVID-19, including but not limited to, contract tracing, the use of face coverings and crowd restriction/management.
c. If you are attending as part of a group, and you are the primary account holder, you are responsible for knowing the contact details of all attendees in your group (including full name, contact email address and contact phone number).
15. CANCELLATION AND REFUNDS
a. The Southern Steel will not refund payments under any circumstances, including:
i. The non-appearance of a particular person, group, or personality such as a player, team, performer or band (whether advertised or not);
ii. Any variation to the on-court Event program;
iii. Any variation to the off-court Event program, services, and attractions such as the postponement or cancellation of any entertainment, amusements, or interactive displays.
iv. Any adverse weather conditions;
v. If your personal circumstances change;
vi. Any other circumstances beyond the reasonable control of the Southern Steel
b. Members must complete their renewal within the timeframe specified. If renewal requests are received after this date; seat allocations, privileges and/or benefits cannot be guaranteed.
c. Membership cannot be resold at a premium (scalped) nor used for advertising, promotional or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods or services without prior written consent of Southern Steel. Subject to the above restrictions you can sell your membership card to another person for its face value (or less) any purchaser is also bound by these terms and conditions
d. A Membership may also be cancelled due to misconduct of a member or their guest including but not limited to, verbal or physical abuse or intimidation of any representative of the Southern Steel or venue staff.
e. Membership tickets that have been damaged, lost or stolen can be reprinted during the season as e-ticket or hard ticket at charge of $1 for each reprinted ticket.
16. CANCELLATION OF GAMES
a. If a match is cancelled and cannot be rescheduled nor replaced, then subject to clause 11, a refund or credit will be offered for the proportion of games that have been cancelled, less all reasonable costs and expenses including gifts, booking and credit card fees.
13. PRIVACY AND CONTACT DETAILS
a. Personal information from members is gathered and stored in accordance with the Privacy Act 1993 to identify purchaser of memberships and keep the purchaser informed of upcoming events. Provision of such information is a condition of purchasing a membership. Southern Steel VIP Members have the right to access and correct their personal information at any time by logging into their Flicket ticketing account.
b. By providing your email and cell phone number you are consenting to receiving recurring news, promotions, marketing, e-newsletters, and electronic messages from Southern Steel about Southern Steel, ANZ Premiership, and Netball New Zealand including Silver Ferns and Sponsors.
14. AMENDMENT OF THESE TERMS AND CONDITIONS
Southern Steel may amend these Terms and Conditions at any time by recording changes on its website and such changes then take effect immediately.
15. QUESTIONS
If you have a problem concerning your membership, please contact Southern Steel on (03) 219 9350 or email admin@netballsouth.co.nz
Venue related enquires including behavioural issues at a stadium should be directed to the appropriate stadium:
• ILT Stadium Southland, who can be contacted on (03) 219 9310 and are open Monday – Friday 8am-8pm or weekends 9am-5pm
• MoreFM Arena at the Edgar Centre who can be contacted on (03) 456 1200 and are open Monday – Friday 8.30am-8pm and weekends 9am-6pm.